Top customer service at online sportsbooks
When it comes to sports, online
betting has become more competitive than ever. Online sportsbooks
worldwide have come to realize the importance of doing real
customer service. Top customer service involves understanding
that the value of a loyal customer is worth much more than
can be measured in dollars and cents. The sportsbooks below get
very high marks from customers, as well as a very low amount of registered customer service complaints.
For the past 21+ years, OSGA has been compiling your feedback, phone calls, tips and inside sources to build and maintain the industry's most reliable list of the top customer service sportsbooks.
We consider any site that is rated Elite to be a top online sportsbook - these are the ones that have great customer service, quick payouts and a solid selection of bets.
The links below are our most current list of the best customer service sportsbooks, and we've placed our complete list of sportsbook reviews online to offer you the most comprehensive set of research tools in the industry.
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Payouts have become troublesome at many outlets over the last few years, but at JustBet the payouts have actually gotten faster! Streamlined procedures and excellent customer service get a payout to a players' door in just a few days. Never a payout complaint on JustBet.
My Bookie started in 2014 and has quckly moved into the upper echelon of online sportsbooks. They pay on time and have a ton of great offerings for players like a 'risk-free' bet and 'Superman' and 'Show me the Money' promotions. One of the few books that is growing rapidly. Great for mobile users!
Heritage Sports has been widely respected in the industry for over fifteen years and has become a player favorite with the best reduced juice offering on the Internet, free contests, free bets, a "Get Out of Your Bet Promo" and superior customer service.
One of the top smaller sportsbooks on the Internet GTBets has done an excellent job since opening in 2011. GTBets caters to all players with an emphasis on the smaller, recreational player. Every player gets the same excellent customer service, betting menu and respect from this book. Never a complaint on GTBets!
Bovada is a huge organization and services tens of thousands of customers Located in Canada and run by the Kahnawake Indians, Bovada is easily the largest i-gaming site in the country. Great reputation and great place to play underdogs!
Located in San Jose, Costa Rica, America's Bookie has built a reputation for some of the best customer service in the betting industry. Americas Bookie has been around for over 15 years and has thier operation located in Costa Rica. America's Bookie believes in a no-frills approach to offer the best value and quality to its clients.
This sportsbook started back in 1997 as Casablanca Sports. WagerWeb has a great website with contests and decimal pricing as well as American odds and guarantees next day payouts. They are a medium-sized sportsbook that does real customer service and is a great out for recreational players.