BetOnline, Panama, Established 1997
Company Snapshot
  Functionality ASI & DGS Software
  Fun Factor Current Promotions
Call Center
  Quality of Clerks
Clarity of Phone Lines
Customer Service
  English Speaking
  Methods   MoneyGram, Western Union, Bank Wire, E-Checks, Cashiers Check; Moneybookers - non U.S. players
  Timeliness All payouts received within 5-7 days
  Early Lines
  Parlays Teaser and Parlay Chart  
Casino RTG software
In-Depth Company Information
Last on-site Inspection - July 2010  
BetOnline moved into it's brand new facility 3 years ago, a vast single floor office space, with a wagering floor of over 180 clerks. They have had to expand to the second floor in recent years. Everything here was done top-shelf....the latest in technology, generator backup and a superbly functional layout; Customer Service has its own large area, next to Accounting, next to IT, all right off of the wagering floor. The managers sit in the center of all of this. The feel of the operation is very comfortable.
Minimum Deposit Amount
  Internet - $50
  Phone - $50
Wager Amounts
  Internet - $1 / $5,000
  Phone - $25 / $50,000
Payout Info
  Requests taken 7 Days a week, Payouts processed M-F 9AM-1PM ET, Minimum Payout - $100
Hours (times are Eastern)
  Wagering 24 HRS
  Services   24 HRS
"Fine Print" - Things to Remember
  Players must request their Free Play be added to their account
Presidents' Comments
BetOnline originally started in Costa Rica and moved to Panama because of superior infrastructure, favorable banking and the ability to get solid employees. BetOnline's goal is to deliver the most exciting and dynamic experiences possible in online gaming and their staff is committed to providing the best possible Account Management service in every aspect, from general questions, promotional notifications and lightning-fast response times.
Company Contact Information
Main (888) 898-1848
(888) GAMEON1
(800) 977-4717
Wagering (888) 238 5808
(800) 210-6394


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