| Company
Snapshot |
| Website |
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Functionality |
 DGS
|
 |
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Uptime |
 |
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Fun Factor |
Current
Promotions |
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| Call
Center |
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Quality of
Clerks |
 |
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Clarity of
Phone Lines |
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Availability |
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| Customer
Service |
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Knowledge |
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Friendliness |
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English Speaking |
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| Payouts |
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Methods |
Western Union, Money Gram, eWalletXpress, Credit Card, IPoint, Bank Wire, Cashiers Check |
|
| |
Timeliness |
All payouts received within 7-10 days |
|
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| Odds |
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Early |
Lines
|
|
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Parlays |
Teaser
and Parlay Chart |
|
| |
Teasers |
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| Reputation |
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| Casino |
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| Racebook |
 |
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| Affiliations |
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| In-Depth
Company Information |
| |
|
Last on-site Inspection - July 2010
|
| The
offices at Diamond are expansive, as CRIS owns their own building; a
seven story glass faced building overlooking Sabana Park, in San Jose.
There is a very large wagering floor and customer service center. The
sizeable corner office for the management of Diamond is located just
off of the customer service floor. |
| |
|
Minimum Deposit Amount |
| |
Internet - $1 |
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Phone - $50 |
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|
Wager Amounts |
| |
Internet - $10 / $5.000 |
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Phone -
$50 / $5,000 |
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|
Payout Info |
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7 days a week |
| |
|
Hours (times are Eastern) |
| |
Wagering 24 HRS |
| |
Services
24 HRS |
| |
| "Fine
Print" - Things to Remember |
| |
If at any
time you have used a credit card to fund your DSI account, and are requesting
a payout, you will be required to complete and fax a Credit Card Authorization
Form and documentation for each card used. If you have not already submitted
this form and need a copy, contact
us.
Payout request taken before 3pm Eastern will be processed the same day
unless otherwise stipulated above.
All withdrawals must go back to the same method used to deposit. (Restrictions
apply). |
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| Presidents'
Comments |
| DSI has
been doing an excellent job since moving into the BetCRIS building in
2004 and we have had zero complaints since raising them to Elite status
in 2008. They are an excellent meat and potateos shop and offer a solid
rewards program. the best of all the brands under the CRIS roof, with
the exception of the parent company. |
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| Company
Contact Information |
