Sportsbook.com Costa Rica, Established 1996 Company Snapshot Website   Functionality     Uptime   Fun Factor Call Center - No Phone Wagering available   Quality of Clerks n/a   Clarity of Phone Lines   Availability n/a Customer Service   Knowledge   Friendliness   English Speaking Payouts   Methods   Western Union, Money Gram, Cashiers Check   Timeliness All payouts received within 30 business days Odds   Early Lines   Parlays     Teasers Reputation Casino Racebook Affiliations           In-Depth Company Information   Last on-site Inspection - June 2006  The offices of Sportsbook.com are expansive, as they house dozens of sportsbook bands under one roof. This is an old warehouse cut up into two floors. there is a large customer service area and VIP services. Offices for all aspects of the business other than wagering are upstairs. This is an extremely large shop.   Minimum Deposit Amount   Internet - $20   Phone - $20   Wager Amounts   Internet - $5 / $5,500   Phone - n/a   Payout Info   7 days a week    Hours (times are Eastern)   Wagering 24 HRS   Services   24 HRS   "Fine Print" - Things to Remember   Though this book has plenty of money, payouts are taking an extremely long time right now (July 2007)   Presidents' Comments We were extremely pleased to meet with marketing folks at Sportsbook.com, but we never got to sit down with the folks that actually run the book.  We have always had great access to heads of customer service but recent complaints trickle back to us very slowly. One of the pioneers in online wagering, and a huge, very well respected outfit, it is a shame that their payout problem is beginning to impact their overall business.   Company Contact Information Website www.sportsbook.com Email cashier@sportsbook.com Main (800) 632-6088 Local 011 (506) 2282-1004 Fax  (800) 201-4919
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