***** OSGA Member Feedback  *****

Feedback Notes:
This customer initally complained to us regarding slow payout and poor customer service. He was getting conflicting answers from Customer Service regarding when this check would arrive and found many clerks were rude. He was told not to call every day!

Outcome of Situation/Reason for Feedback: 
Free Bet was offered as compensation for payout delay.

Member Feedback:
I want to thank you for all your help on this matter. I received a $50.00 dollar free bet this afternoon and now I know it was based on your hard work. I appreciate everything you and your company did and it is nice to know that you can turn to someone when dealing with these companies. Thank you and your company for all your help with this matter. This resolution is what I hoped for and I would not have recieved it without your help. Please email me if you need anything else from me.