It remains a virtual wait and see situation in Antigua as the services at the four branches of Western Union remain suspended until further notice.

The SUN learned that the team which came to Antigua to conduct a compliance audit has completed its work and had returned to mainland USA with its findings for further analysis.

It is now up to the head office in Miami to make a determination as to whether or not operations will re-open.

Operations on the island are now in limbo with many customers, who depend on the company’s money transfer services, forced to seek alternate means.

Western Union consultant at British American, Henson James said they were awaiting information from Western Union’s head office and could not do anything until then.

Until that time the company’s operations in the country will remain suspended.

Local branches have been closed for over two weeks.

The suspension, according to a Western Union official, was the result of an ongoing internal review.

The official, speaking to the SUN in a recent interview, said Western Union monitors its business and periodically conducts routine reviews of its agent base and during the course of such reviews identify certain circumstances which require further attention.

He further stated the date for service restoration at that time had not been identified, but the company is working towards that end.

Western Union operations at Jolly Harbour, Spencer’s Supermarket, Liberta, M&M’s on Old Parham Road and British American on Redcliffe Street, have all been affected by the closure.

This article is a reprint from the Antigua Sun. To view the original sotry click here.